Effective Date: Oct 17, 2025
Last Updated: Oct 17, 2025
Beta Financial Services, Inc. (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the confidentiality, integrity, and security of the information we collect and process.
This Privacy Policy explains how we collect, use, share, and protect your personal and financial information when you access or use the BetaScore platform (the “Platform”) and related services.
By accessing or using our Platform, submitting information, or agreeing to our Terms of Service or Master Service Agreement (“MSA”), you consent to the practices described below.
1. Scope and Applicability
This Privacy Policy applies to all users of the Platform, including customers, business applicants, and partners. It covers both:
Personal Information — information that identifies or can reasonably identify an individual, and
Financial and Business Information — data related to a company’s creditworthiness, banking, or tax activities collected for credit scoring, discovery, or automated underwriting.
This Policy does not apply to anonymized or aggregated information that cannot identify you.
2. Information We Collect
We collect information from or about you when you use our Platform, submit applications, connect third-party data sources, or otherwise interact with us. The categories of information include:
a) Identification and Contact Information
- Full name, company name, title, address, email address, phone number
- Usernames, account credentials, authentication data
b) Financial and Credit Information
- Business and personal credit reports and credit scores
- Financial statements (balance sheets, income statements, cash flow statements)
- Bank account information and bank statements
- Third-party data sources related to trade, credit, or liens
- Tax returns, tax transcripts, or IRS data (via secure consent)
- Accounts receivable, payable, and payment history
- Other documents uploaded or connected for underwriting or scoring purposes
c) Business and Operational Data
- Business registration information (EIN, incorporation details)
- Industry classification, business age, and trade history
- UCC filings, judgments, liens, and other public filings
d) Usage and Technical Data
- Log files, IP address, device identifiers, browser type, operating system, timestamps
- Cookies or analytics identifiers (see Section 8)
- Platform interaction data, such as API usage, queries, and activity metrics
e) Communication and Support
- Messages, emails, and other communications with our support team
- Feedback, surveys, or inquiries you submit
3. How We Use Information
We use your information solely for legitimate business purposes, including:
- Service Delivery — to provide, operate, and maintain the Platform and its credit scoring and underwriting features.
- Credit Assessment and Underwriting — to evaluate business creditworthiness, automate lending decisions, and provide predictive credit analytics through BetaScore.
- Identity Verification and Fraud Prevention — to confirm user identity and protect against fraudulent access or misuse.
- Compliance and Legal Obligations — to comply with applicable laws, regulations, audits, and reporting requirements (e.g., KYC, anti-fraud, GLBA).
- Data Analytics and Product Improvement — to improve algorithms, scoring models, and overall service performance using anonymized or aggregated data.
- Customer Support and Communication — to respond to inquiries, provide support, and deliver service or policy updates.
- Billing and Account Management — to process payments, invoices, and maintain customer accounts.
- Security and Risk Management — to detect, investigate, and prevent unauthorized access or malicious activity.
We do not sell or rent personal or financial data to third parties.
4. Disclosure and Data Sharing
We may share information as reasonably necessary for the purposes described above, including with:
- Service Providers and Vendors: Hosting, cloud storage, analytics, email, payment, and security providers under contractual confidentiality and data protection obligations.
- Credit and Data Partners: Business credit bureaus, financial institutions, and data sources used to verify or enrich business credit information.
- Affiliates and Subsidiaries: To support operations under equivalent security and confidentiality controls.
- Legal and Regulatory Authorities: When required by law, subpoena, audit, or to protect against legal liability.
- Business Transactions: In connection with mergers, acquisitions, or sale of assets, subject to continued data protection obligations.
We do not disclose Customer financial or tax data to third parties for marketing or advertising purposes.
5. Data Retention
We retain personal, financial, and business data only for as long as necessary to:
- Fulfill the purpose for which it was collected;
- Comply with legal, tax, and regulatory requirements;
- Maintain records for auditing or fraud prevention.
When data is no longer needed, it is securely deleted or anonymized in accordance with our Data Retention and Disposal Policy.
6. Security
We employ administrative, technical, and organizational controls designed to safeguard sensitive and confidential information, including:
- AES-256 encryption at rest and TLS 1.2+ encryption in transit
- Role-based access control and least-privilege user permissions
- Multi-factor authentication for privileged access
- Segmented cloud infrastructure and network firewalls
- Regular vulnerability assessments and annual third-party penetration testing
- Continuous monitoring, incident detection, and response procedures
- Employee security training and confidentiality agreements
In the event of a confirmed data breach, we will notify affected customers and regulators as required by law.
7. Cookies and Tracking
We use cookies, log files, and similar technologies to:
- Maintain session authentication
- Track usage for security and performance analytics
- Understand user behavior to improve product experience
You can adjust cookie preferences in your browser settings. Essential cookies required for login or security cannot be disabled.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal or financial information
- Restrict or object to processing
- Obtain a copy of your data (data portability)
- Withdraw consent where applicable
- File a complaint with a data protection authority
To exercise these rights, contact us at support@betascore.ai. We may verify your identity before processing your request.
9. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions where our systems or service providers operate. We implement safeguards (e.g., Standard Contractual Clauses) to ensure equivalent protection consistent with applicable law.
10. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 16, and we do not knowingly collect information from minors. If we learn that we have collected such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material updates will be communicated via email or in-app notifications and posted with a revised “Last Updated” date. Continued use after updates constitutes acceptance of the revised policy.
12. Contact
For questions, requests, or notices, you can contact us via:
Beta Financial Services, Inc.
Email: support@betascore.ai
Website: BetaScore.ai
